Condeco-Proxyclick

Nathalie Aguilar Guerra

Pearl McGuire

Ryan Koch

Our web app for front desk staff, security teams and hosts 

Dashboard

COVID Compliance lets companies ensure everyone on location complies with COVID-19 vaccine regulations.

How to implement COVID Compliance (vaccine certificate checks)

How to log in to Proxyclick

If you cannot login to your Proxyclick account, there are a few things that may be preventing you from accessing the site.

How to troubleshoot login issues

Provide your visitors with the best possible experience by registering them in the Logbook and send them an invite

How to pre-register your visitors

A complete guide on how to create a visit for a single guest from the Proxyclick Dashboard

How to create a single visit from the Dashboard

Create group visits for multiple visitors and upload their information via an Excel file

How to easily manage group visits

If you need to make changes to, including deleting, a non-recurring individual or group visit, here's how to do it.

How to edit or delete a visit?

Understand which fields are editable in your logbook visits

Editing a visit: why are certain fields grayed out and what can I do about it?

New and existing users of Proxyclick must confirm and approve their information before being added to a location

Additional privacy measures for users

Proxyclick offers a variety of features to allow certain users to create visits on behalf of other users

How to manage your visitors with personal assistant features

Have your visitor receive an email to remind them of an upcoming visit

How to send automatic reminder emails to your visitor

🙋🏻‍♂️ Managing visitors and contractors (For hosts)

Real-time-dashboard allows you to monitor the most recent activities happening across all your locations, from a single page

How to activate the Real-time-dashboard

A complete guide to help you group locations into buildings

How to group locations into buildings

A guide to keeping track of past and upcoming visits

How to easily track and find visits of returning visitors with Visit History

We explain how to manage office deliveries with Proxyclick

How to manage office deliveries with Proxyclick

Send an SMS message and/ or print a list of all checked in visitors

How to contact your guests during an emergency with the Emergency List

Secure your building and enforce compliant visitor check-in processes using watchlists.

How to set up a Watchlist

Alfonso Alonso

Philippine Raynaud

🧑🏻‍💼 Managing visitors (For front-desk teams) 

Add an additional layer of security to your visitor flow

How to set up visit approvals

Deleting data gives you the option to control how long information is retained, ensuring you are compliant with data privacy regulations

How to delete visit and visitor data

Managing multiple locations for your company, find out all the necessary information here

How to add a new location to my account?

All users must be invited to use Proxyclick before they can log in to the dashboard

How to invite a user to use Proxyclick

When SSO is activated on a location, users may not be able to access the site using the methods they are accustomed to.

How updating location settings can impact logging into Proxyclick (SSO Option)

This guide is designed for Proxyclick administrators who wish to edit or delete users for one or multiple locations

How to edit or delete user profiles

Update the default host/visit notification recipient on your account

How to change the default host for visits

Andrew Varga

👩🏼‍💻 Managing users (For administrators)

Proxyclick provides template messages for some notifications. These messages can be customized to fit your specific needs.

How to edit and customize email notifications

The welcome email may be one of the first points of contact with your visitors, be sure they have everything they need in one place

Customize your visitor Welcome email

A complete guide to the types and ways to manage notifications

How to manage notifications

Does your security team need to receive an alert for every check out? Do you want your reception team to be notified for every check in?

How to make sure specific users always receive certain notifications

Having multiple entrances could mean knowing where your visitors are checking in. Learn about entrance notifications and setting them up

How to manage notifications at a multi-entrance location

Proxyclick sends real-time notifications to your desktop so you don’t miss activity that’s important to you (e.g. visitor check-ins)

How to manage real-time desktop notifications

This overview is a review of commonly configurations used by our clients but, notifications can be customized to fit your individual needs.

User notification settings - an overview

This article explains how to assign an assistant in Proxyclick to help you manage your visitors

How to make sure your assistant receives notifications

Learn how to have specific users get notified for one of your visits

How to add additional recipients to a visit

📲 Notifications

Get a real-time overview and take action for visitors of multiple locations or tenants in a building or campus.

Using our building logbook

Personalize each visit with Custom fields

How to manage and edit Custom fields

You can choose to automatically check-out visitors at a specific time of day using this feature

How to use the Auto Check-out feature

On-site status provides an additional step to the check in process.  We will cover typical use cases, activation and how to use it.

How to increase security with  the “On-Site” visitor status

📕 Logbook

If you have different Agreements based on a guest type (i.e. contractor or vendor), the multi Agreement feature will do the sorting for you.

How to assign different agreements to different visitors

Ensure visitors are aware of your internal requirements and complies with them, all while making your visitor management efficient.