Kiosk | Proxyclick Help Center

The basics of the kiosk app

All you need to know about our kiosk applications

Written by Rafael Figueroa
Updated over a week ago

⚙️Setting up your kiosk

How to download and install the Proxyclick iPad app

In this article, we’ll walk you through how to download and install our native iPad app “Proxyclick Visitor Management”

Written by Francesca de giovanni
Updated over a week ago

How to launch the Proxyclick app and logging into the kiosk.

Just starting your kiosk? Had to restart and now your app won't launch? Here's how you launch the Proxyclick Kiosk app on your iPad

Written by Pearl McGuire
Updated over a week ago

How to manage a multi-company kiosk?

Multiple companies or groups in your location, this is a great option to manage them

Written by Ryan Koch
Updated over a week ago

How to set up Guided Access / Assigned Access for your kiosk

Set up Guided Access (iPad) for your kiosks to ensure the Proxyclick app isn't closed accidentally

Written by Pearl McGuire
Updated over a week ago

How to Create Custom Fields, Custom Screens and Smart Rules

With Proxyclick you can create different check in paths based on the answers your guests provide

Written by Pearl McGuire
Updated over a week ago

How to install multiple kiosks in one location?

Adding multiple kiosks in one location

Written by Bastien Duterme
Updated over a week ago

➡️ Check in

Verify the identity of your visitors with ID Match

This article explains what ID Match is, how you can enable it and how it works.

Written by Steve Cessario
Updated over a week ago

How to request a visitors' mobile number

Collecting your visitors' mobile number can be useful to notify them in case of an emergency or for follow up after they have been on site.

Written by Francesca de giovanni
Updated over a week ago

👷🏻‍♀️Returning visitors

How to Save Visitor Data for Future Visits

Efficiency is always on our mind and if your team welcomes repeat visitors, saving their information can have multiple benefits

Written by Pearl McGuire
Updated over a week ago

How to implement a faster check-in for returning and expected visitors

Use the Skip if prefilled feature to ensure returning and pre-registered visitors check-in as quickly and efficiently as possible

Written by Steve Cessario
Updated over a week ago

🛠️ Troubleshooting

Send kiosk logs to Proxyclick Support

To help us troubleshoot and diagnose certain issues, you can now send your kiosk logs from the Dashboard settings.

Written by Rafael Figueroa
Updated over a week ago

Why isn't my kiosk working?

What to do when your kiosk is having issues

Written by Andrew Varga
Updated over a week ago

Activating Logs for Kiosks

When troubleshooting an issue, technical support may ask you to activate logs. Here are instructions to activate the logs for your kiosks

Written by Pearl McGuire
Updated over a week ago

How to check and update Proxyclick and iOS

When combined with your iPad's iOS, an up to date Proxyclick app ensures your guests have the best experience possible

Written by Pearl McGuire
Updated over a week ago

How to check your Kiosk Status

Checking the kiosk status is useful in determining whether there are potential synchronization issues between the iPad and the Dashboard

Written by Pearl McGuire
Updated over a week ago