There are two ways COVID Compliance can be used to validate COVID-19 vaccination status or test results:

  1. Before check-in, people who possess a valid proof of vaccination document, negative PCR test, or recovery certificate can upload the relevant documentation to Proxyclick as part of Remote Registration. An administrator can then use this documentation to decide the access for these individuals.

  2. At check-in, individuals with a valid EU Digital COVID-19 Certificate can scan their QR code at the kiosk. Proxyclick automatically reviews the validity of the certificate and approves access.​

Both can be implemented simultaneously at any location.

This feature is an add-on for Premium and Enterprise plans. Contact support@proxyclick.com or send us a message on the live chat for more information.

How does COVID Compliance work for visitors?

1. COVID Compliance for proof of vaccination documents

This option is designed for any visitor who has a proof of vaccination document, or proof of a negative test, or recent recovery from COVID-19.

Step #1

To activate this feature head to Settings > Remote Registration > Configure Remote Registration flow.

Step #2

When configuring the Remote Registration flow, you can add an additional field as part of your existing flow.

To create the new field for the upload of the file you need to create a New Question under the 'Questions' tab. Now select the 'File' option.

Step #3

Fill in the 'Name of the field', the 'Question', and select the 'Next Step' for after the question has been answered.

Tips 💡

You can add a question prior to the request for uploading proof of vaccination documents, asking whether or not the visitor has a valid document and based on the answer define if they are allowed to check-in or not.

You can also define the retention period of proof of vaccination documents under the Custom Fields Settings.

How do visitors submit proof of vaccination documents?

Once set up, pre-registered visitors will receive a standard invitation email and an additional email to prepare for their visit.

The 'prepare your visit' email includes a link that allows the visitor to answer the questions you have set up in the flow, which should now also request for them to upload the proof of vaccination documents.

How can a reviewer verify proof of vaccination documents?

Once the visitor has completed the Remote Registration, the information is available on the dashboard for anyone with the right permissions to validate the Covid compliance documentation. This is available in the corresponding column on the logbook and can be accessed by clicking on the link on the file name.

2. COVID Compliance for EU Digital COVID-19 Certificates

This option is designed for anyone who has a valid EU Digital COVID-19 Certificate.

Step #1

To activate this feature head to Settings > Configure Kiosk > Visitor Identification.

Here toggle on "EU Digital COVID Certificate Checks on the kiosk" and it will be automatically added as the first step of the check-in process on the kiosk.

Visitors will now be asked to scan their EU Digital COVID-19 Certificate as part of their check-in at the kiosk.

How does COVID Compliance work for employees?

1. COVID Compliance for proof of vaccination documents

This option is designed for any employee who has a proof of vaccination document, or proof of a negative test, or recent recovery from COVID-19.

Step #1

To activate this feature head to Settings > Employees, Booking > Configure Questionnaire at booking flow.

Step #2

When configuring the Questionnaire within the booking flow, you can add an additional field as part of your existing flow.

To create the new field for the file upload you need to create a New Question under the 'Questions' tab. Next select the option 'File'.

Step #3

Fill in the 'Name of the field', the 'Question', and select the 'Next Step' for after the question has been answered

How do employees submit proof of vaccination documents?

Once set up, employees going through the process of booking their presence at the office will be required to upload their proof of vaccination document either on the Proovr app or on the Proovr web.

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If you have any questions or feedback please contact support@proxyclick.com or send us a message on the live chat.

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