The Proovr app can be used alongside Proxyclick employee features to allow your employees to book a visit to the office, select a desk, answer pre-screening questionnaires, and also gain access to the building using the secure QR code within the app.

Below you will see the variety of options for how we interact with your access control system when managing employee access. Please see How does access control work with employee check-in? to understand how to set this up.


Once you have employee features activated and your Proxyclick location(s) are connected to your access control system (ACS), you have the following options on how to manage employee access:

Gain access using the QR code within the Proovr app

Proxyclick creates a new profile in the ACS for any employees added to Proxyclick. This is a Proxyclick-managed ACS profile and we apply a token number that is linked to the QR codes (building keys) within the Proovr app - one key per location.

Employees can then gain access via the Proovr app, by showing the building key to a QR reader attached to your ACS. All profiles are given a single, shared, access level.

  • In a multi-tenant location we apply one access level per-company.

  • The QR codes are regularly refreshed in the background, so a new secure token is present in their profile within the ACS.

Conditional access

This is an optional setting you may apply in addition to the above.

When activated, employees must:

  1. Book their visit via the Proovr app

  2. (if configured) complete the employee questionnaire successfully

When these conditions are met, we then apply the access level to their ACS profile to grant them access to the building. This helps to manage any capacity limits you have set in Proxyclick and ensure everyone is safe to visit the office.

Profile Linking

If you choose this option, Proxyclick will find a matching employee profile (same email address) that is already present in the ACS, rather than create a new ACS profile for the employee entered in Proxyclick.


We will not generate QR tokens or apply a Proxyclick access level when Profile Linking is active; we simply turn access on or off if they have a valid booking.

This allows your employees to use the tokens/cards/badges they already have and retain the variety of access levels already set against their profiles in the ACS.

If you have any questions or feedback, please contact support@proxyclick.com or send us a message on the live chat.

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