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How to manage notifications at a multi-entrance location
How to manage notifications at a multi-entrance location

Having multiple entrances could mean knowing where your visitors are checking in. Learn about entrance notifications and setting them up

Pearl McGuire avatar
Written by Pearl McGuire
Updated over a week ago

Why set up entrances?

If you have multiple entrances to your building, employees need to know where they need to pick up their visitors or deliveries. If you set up entrances in Proxyclick, this information will be automatically included in the notifications.

In the examples below, you can see that the “South Lobby” entrance has been added to the email, text, and Slack notifications.

The entrances used by visitors are tracked in the exports. This allows you to know precisely which entrance is the busiest one.

It also allows you to report the exact entry point of a visitor in the case of an audit.

How to set up entrances?

Checking in a visitor can happen via the iPad or via the Dashboard. Therefore, you can define entrances on the Dashboard or on the iPad. These entrance names also apply to Delivery notifications (as deliveries can also be created from the Dashboard or from iPad).

On the Dashboard’s computer

For the Dashboard, the entrance name will be attached to your browser and not to your account. In other words, you can set up as many entrances as computers running the Dashboard. Note that 2 users logging in the same browser will use the same entrance.

Go to the Visitor Logbook, click the entrance name button, on the right.

Set your entrance name and click “Save”.

**Note this information is shared with the Visitor Logbook and the Deliveries. Every visit or delivery created on this computer will be created with this entrance name.

On the Kiosk

In the Settings, go to your Kiosk list, open the Kiosk you want to configure.

Then, set the Entrance name for this Kiosk and click “Save”.

Every visit or delivery created on this Kiosk will be created with this entrance name.

This feature is part of our Essential plan.

If you have any questions or feedback, please contact or send us a message on the live chat.

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