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How to set up the Outlook add-in
How to set up the Outlook add-in

The benefits of using the Outlook add-in and how to install and use it.

Philippine Raynaud avatar
Written by Philippine Raynaud
Updated over a week ago

Benefits of using the Outlook add-in

No need to login to the Dashboard to pre-register visitors. Do it directly from the Outlook Calendar. 

  1. Creates a seamless process. User will see a Proxyclick button in the ribbon of their Outlook calendar

  2. Ability to select different Proxyclick locations directly from Outlook

  3. Enrich the visit with a comment to reception and/or any custom field

  4. The add-in minimizes errors by detecting missing information

Tip 💡 Need to only display some custom fields to the host creating the visit? Manage their visibility by using the Only show this field to receptionists and admins feature when creating or editing:

How to: Install the Outlook add-in


A supported client:

  • Outlook 2016 (Click-to-Run) for Windows

  • Outlook 2016 (MSI) for Windows

  • Outlook 2016 for Mac

  • Outlook 2013 for Windows

  • Outlook on the web (Office 365 and

  • Outlook Web App (Exchange 2016 On-Premise)

Unsupported clients are

  • Outlook Web App (Exchange 2013 On-Premise)

  • Outlook for iPhone

  • Outlook for Android 

👆Important to note:

  • User email must exist in at least one Proxyclick location. This concretely means the user sending the meeting request must have a user profile in Proxyclick.

  • If the Microsoft Add-In Store does not appear in Outlook, or the Add-In store does not show the "Add by URL" option, you must use centralized distribution.

The Outlook add-in requires the Calendar add on to your subscription.

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