This article explains how to instantly print from the Proxyclick iPad app on an AirPrint-enabled printer.
Youâll need to perform three steps in order to set up printing. This is normally fairly easy and fast.
Step 1: Make sure the iPad and the printer are on the same network
Ensure that your iPad and the AirPrint-enabled printer are on the same WiFi network. Printing will not work if the iPad and the AirPrint printer are on different networks.
Step 2: Test printing from iPad
Please confirm the iPad can connect and print to the printer outside of the Proxyclick environment. For this, please follow the steps below:
Open an image in your iPad gallery
Press and hold on the image to bring up the print option and try printing to your badge printer
Confirm that printing is successful
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If not, please double-check the following elements:
Are the printer and the iPad on the same network?
Is the printer on?
Is the printer AirPrint-enabled?
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3. Enter the IP address of your printer in the Proxyclick settingsÂ
The third step is to retrieve the IP address of your printer.
For Brother printers, you will retrieve the IP address of your printer by performing the following steps:
Press the Menu button and the down arrow button to go to âWLANâ settings.
Press the Up arrow button to go to âWLAN Statusâ and press the OK button.
Select âInfrastructure Modeâ and press OK.
The IP address will be listed there, usually as a couple of sets of numbers separated by periods (for instance: 123.123.1234.123)
When you have the IP address of the printer, you need to place it in the dashboard under Settings > Badge and printer
Once the IP address has been added, click on Save
Re-start the kiosk and you are ready to print!
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If you have any questions or feedback, please contact support@proxyclick.com or send us a message on the live chat.