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The basics of the kiosk app
The basics of the kiosk app

All you need to know about our kiosk applications

Pearl McGuire avatar
Written by Pearl McGuire
Updated over a week ago

The Proxyclick Visitor Management app or kiosk app is available for iPad.

Tip 💡 In order to offer the best possible experience, we do not offer a compatible app for Android tablets, our Browser-Based kiosk is only supported for existing customers.

iPad App

The following devices are compatible with Proxyclick:

  • iPad Pro 12.9-inch (4th generation)

  • iPad Pro 12.9-inch (3rd generation)

  • iPad Pro 11-inch (2nd generation)

  • iPad Pro 11-inch (1st generation)

  • iPad Pro 12.9-inch (1st and 2nd generation)

  • iPad Pro 10.5-inch

  • iPad Pro 9.7-inch

  • iPad Air (3rd generation)

  • iPad Air 2

  • iPad (7th generation)

  • iPad (6th generation)

  • iPad (5th generation)

  • iPad mini (5th generation)

  • iPad mini 4

Important ❗️ Your device must run iOS 13 and above in order to download the application.

How many kiosks can I have per location?

Our subscription plans offer an unlimited amount of kiosks per location. To add a new kiosk to your location, you must be an administrator and go to Settings > Kiosk list > Add kiosk:

What kiosk holders do you recommend?

We work with Bouncepad, our partner offers high quality compatible holders that will offer a great experience to both front desk staff and visitors.

You can find more information here.

Tip 💡 If using ID Match, you will need a specific iPad holder from our partner Aila. Contact us for more information.

What printers do you recommend?

You can find a list of printers reviewed by our team in here.

Tips to personalise your kiosk layout:

  • Primary color, accent color and text color can be matched to your branding by entering the HEX code, you can use this external online tool to convert your pantone to HEX.

  • The Background image must be in JPG, PNG or non-animated GIF format and to obtain the best result, the size should be 2048x1536.

  • Your company logo can be uploaded via Settings - General Settings, for best results our recommended size is 400x400.

Can I purchase the iPad, holder and printer from Proxyclick?

This service is available in combination with our Onboarding packs, please contact a Visitor Experience Specialist to learn more.

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If you have any questions or feedback, please contact or send us a message on the live chat.

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